Difference between revisions of "Sakai: Logging in"

Revision as of 14:52, 13 December 2013

1 What is Sakai?
2 What computer hardware and software do I need to use Sakai?
3 How do I log in to Sakai?
- 3.1 Credit students
- 3.2 Non-credit students
4 What if I forget my password?
- 4.1 Need help resetting your password?
5 What do I do after logging in?
6 How do I access my course in Sakai?
7 When I log in to Sakai I don't see all my courses listed, why?
8 Where do I go for help?

What is Sakai?

Sakai is a system for accessing course materials online. Instructors use Sakai in a variety of ways – for example, to provide course information, handouts, assignments, tests, grades, or online discussions.

To learn more, watch the brief Sakai Tour video.

What computer hardware and software do I need to use Sakai?

To access a course on Sakai you need:

a computer (PC or Mac) with high-speed Internet access
an email address
- Note: Credit students must use their ConnectMail email account (provided by Durham Tech)
a reasonably current web browser (Firefox 11 or higher is the recommended browser) Download Firefox
JavaScript and cookies enabled (How to enable javascript and cookies)

Note to Mac users: Use the free Firefox web browser instead of Safari.

How do I log in to Sakai?

Credit students

To log in to Sakai, you will use the SAME user id and password you use for WebAdvisor!

Go to https://sakai.durhamtech.edu
Enter your Sakai user id and password:

Your Sakai user id is the same as your WebAdvisor user id.
Format: last name + first initial + last 4 digits of your Durham Tech ID number (Example: doej1234)

If your last name is long, your user id contains only the first 15 characters
User ids do not contain spaces, hyphens, or other special characters

Your Sakai password is the same as your WebAdvisor password.

If you don't know your WebAdvisor password, follow these steps: What if I forget my password?

Non-credit students

The first time you use Durham Tech’s Sakai system, you will need to set up your password. Follow the instructions on the Sakai login handout for non-credit students.

What if I forget my password?

Go to https://sakai.durhamtech.edu
Click Reset password

IMPORTANT: Changing your Sakai password automatically changes your WebAdvisor and ConnectMail passwords too.

Need help resetting your password?

Instructions for resetting your password (DTCC)
If you encounter problems resetting your password, contact the ITS help desk at helpdesk@durhamtech.edu or 919-536-7200 ext.6111

What do I do after logging in?

Sakai Tutorial

The first time you log in, a brief tutorial appears that gives basic info about using Sakai. After closing the tutorial, you can access it again at any time by clicking the User icon at the top right corner of the screen.

My Workspace

Each time you log into Sakai, you land in "My Workspace," an area where you can access your courses and store private files. My Workspace also displays an aggregated Calendar and Recent Announcements from all of your course sites.

Verify your email address in Sakai

The first time you log in: Click on Account on the left to verify your email address. Emails your instructor sends to you through Sakai will go to this address.

If your email address is missing or incorrect, contact Sakai help: sakaihelp@durhamtech.edu

How do I access my course in Sakai?

Click on the More Sites link at the top of the screen to see a list of all course sites you have access to. Then click on any course title to go into that course.

When I log in to Sakai I don't see all my courses listed, why?

Course sites on Sakai usually become available on the course start date to students who have registered and paid.

If you don't see your course listed in Sakai, check with your instructor to make sure he/she is using Sakai and to find out when he/she will make the course site visible to students.

Where do I go for help?

If you need help with Sakai, several options are available:

Check with your instructor

Your instructor needs to know if you’re having a problem that may affect your ability to complete your assignments.

Check out the online help resources

Visit the Sakai Help for Students resources.

Contact the Sakai Help Desk (available 24 hours, 7 days a week!)

Online: [1]
Phone: 1-866-517-3568 (toll-free)

Contact Durham Tech's Instructional Technologies team

Durham Tech's local Sakai staff can assist you during normal business hours:

Email: sakaihelp@durhamtech.edu
Phone: 919-536-7213

When contacting support, please provide the following info:

Your first & last name
The class you're taking that's using Sakai
A detailed description of the problem you're having
A phone number where you can be reached

@@ Line 66: / Line 66: @@
 ==='''Check with your instructor'''===
-It's important to let your instructor know if you’re having a problem that may affect your ability to complete your assignments. Instructors organize their courses differently so the answer to your question may be specific to the way they are doing things.
+Your instructor needs to know if you’re having a problem that may affect your ability to complete your assignments.
 ===Check out the online help resources===
-Visit the [http://tinyurl.com/dtcc-sakai-help Sakai Help for Students] resources.
+Visit the [[Sakai Help for Students]] resources.
+===Contact the Sakai Help Desk (available 24 hours, 7 days a week!)===
+* '''Online:'''  [http://tinyurl.com/sakai-helpdesk]
+* '''Phone:''' 1-866-517-3568 (toll-free)
 ===Contact Durham Tech's Instructional Technologies team===
+Durham Tech's local Sakai staff can assist you during normal business hours:
 * '''Email''':  [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu]<br>
-* '''Phone''':  919-536-7213 (Mon-Fri, 8am - 5pm)<br>
+* '''Phone''':  919-536-7213 <br>
 '''When contacting support, please provide the following info:'''
 * Your first & last name
-* The class you're taking that’s using Sakai
+* The class you're taking that's using Sakai
 * A detailed description of the problem you're having
 * A phone number where you can be reached
-* Please cc: your instructor on any emails you send to the support team!
-<!-- Stuff we aren't using:
-<!-- ===VIDEO: Logging in for the first time===
-This [http://www.screencast.com/users/CharleneWest/folders/Jing/media/91689959-a4d4-4721-96f2-b477a4702c2f short video] covers logging in to Sakai, important account settings, and basic navigation. -->
-<!-- Printable login handout
-[http://courses.durhamtech.edu/wiki/images/2/22/Sakai_pilot2_student_handout.pdf Sakai Student Login Handout] (PDF)
-==What do I do the first time I log in?==
-Immediately after your first login to Sakai, be sure to complete these important steps to finish setting up your account:
-===Complete your profile===
-* In the My Settings box on the left, click "Profile2"
-* To add a picture or other personal info, point your mouse to any area of the profile screen: an option to edit or change information will appear.
-* [http://courses.durhamtech.edu/resources/sakai/profile2.swf VIDEO: How to set up your profile]
-'''Note:'''  Profiles2 works similarly to facebook. Using Profiles2 you can make "connections" with other Sakai users (like friends on facebook), and you can post status updates that your connections will see.  If you are a Twitter user, you can set your Preferences to send these status updates to Twitter.
-==What if I forget my password?==
-* Go to http://mysakai.rsmart.com
-* Click on the "Forgot Password?" link. (It's in the lower right area. You may have to scroll down to see it.)
-* Enter your complete Durham Tech ConnectMail address and click "Send Password".
-* You will receive an email (in your ConnectMail account) that gives you your Sakai user name and password.
-===Step-by-step login instructions===
-* Go to http://mysakai.rsmart.com
-* Enter your Sakai user name and password:
-** Your Sakai user name is your complete Durham Tech ConnectMail address.
-** Your initial Sakai password is a long number that was sent to your ConnectMail address.
-Note:  If you can't find the email with your Sakai password, don't worry -- just follow the steps below for forgotten passwords.
-===Set the time zone===
-* In the My Settings box on the left, click "Preferences" then click "Time Zone".
-* Scroll down in the list and select America/New_York.
-* Click "Update Preferences."
-===Change your password and enter your name===
-* In the My Settings box on the left, click "Account" then click "Modify Details".
-* Enter your first and last name, and then type in a private password that you can remember.  Type the password in a second time for verification.
-* Click "Update Details." -->