Meetings: Troubleshooting Meetings

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Meetings Troubleshooting Guide

Gear icon Download and save our Meetings Troubleshooting Guide (PDF) to learn how to address some common Meetings issues.

FAQ

Question icon When will my meeting recording be ready?

  • After you End the Meeting (not Logout), your session's recording can be processed.
  • Usually, your recording will be available within a few hours, but at peak times, recordings may take at least 24 hours to become available. If it has been at least 24 hours and your recording has not appeared, contact sakaihelp@durhamtech.edu.

Question icon Why is it that when I share my screen, all I can see is my screen repeating itself?

  • When you share your screen, the presentation area displays a "mirror" of your desktop.
  • The mirror effect is normal, and you and your students will see the mirror effect until you display a web site or application on your desktop.
    Mirror effect in BigBlueButton

Determining audio status of participants

[INFOGRAPHIC] https://support.blindsidenetworks.com/hc/en-us/articles/360023206311-Join-the-audio

Learn More

Icon-Home.png Take me back to the Meetings Home page.

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