Difference between revisions of "Meetings: Troubleshooting Meetings"

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==Meetings Troubleshooting Guide==
 
==Meetings Troubleshooting Guide==
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<big>Download and save our Meetings Troubleshooting Guide (PDF) to help you address common Meetings issues.</big>
 
==FAQ==
 
==FAQ==
When will my meeting recording be ready?
+
===When will my meeting recording be ready?===
Why is it that when I share my screen, all I can see is my screen keep repeating itself?
+
<big>
 +
<ul>
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<li style="padding-bottom: 3px">After you [https://support.blindsidenetworks.com/hc/en-us/articles/360024912391-End-meeting-on-logout- End the Meeting] (not Logout), your session's recording can be processed.</li>
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<li style="padding-bottom: 3px">Usually, your recording will be available within a few hours, but at peak times, recordings may take at least 24 hours to become available.</li>
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</ul>
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</big>
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===Why is it that when I share my screen, all I can see is my screen keep repeating itself?===
 
http://wiki.durhamtech.edu/wiki/index.php/Meetings:_Instructional_Tips#Screenshare.27s_Mirror_Effect
 
http://wiki.durhamtech.edu/wiki/index.php/Meetings:_Instructional_Tips#Screenshare.27s_Mirror_Effect
 
==Determining audio status of participants==
 
==Determining audio status of participants==
 
[INFOGRAPHIC]
 
[INFOGRAPHIC]
 
https://support.blindsidenetworks.com/hc/en-us/articles/360023206311-Join-the-audio
 
https://support.blindsidenetworks.com/hc/en-us/articles/360023206311-Join-the-audio

Revision as of 10:18, 16 December 2020

Meetings Troubleshooting Guide

Download and save our Meetings Troubleshooting Guide (PDF) to help you address common Meetings issues.

FAQ

When will my meeting recording be ready?

  • After you End the Meeting (not Logout), your session's recording can be processed.
  • Usually, your recording will be available within a few hours, but at peak times, recordings may take at least 24 hours to become available.

Why is it that when I share my screen, all I can see is my screen keep repeating itself?

http://wiki.durhamtech.edu/wiki/index.php/Meetings:_Instructional_Tips#Screenshare.27s_Mirror_Effect

Determining audio status of participants

[INFOGRAPHIC] https://support.blindsidenetworks.com/hc/en-us/articles/360023206311-Join-the-audio