Difference between revisions of "Sakai Procedures"

From DurhamtechWiki
Jump to navigationJump to search
 
(146 intermediate revisions by 3 users not shown)
Line 1: Line 1:
<font color="red">'''Instructors who use Sakai at Durham Tech must follow the procedures described on this page. Please read carefully!'''</font>
+
==Course Site Creation and Instructor Access==
 +
===How and when are Sakai sites created?===
 +
'''For all credit classes''', Sakai sites are created automatically, starting a few months before the semester begins. <p>
 +
'''For non-credit classes that have a delivery method of online, hybrid, or blended''', Sakai sites are created automatically, within 24 hours after the course section is created in Colleague. <p>
 +
* '''EXCEPTIONS:''' For the following types of non-credit classes, Sakai sites are '''NOT''' created automatically –- a request is required:
  
==Course Site Creation==
+
{| class="wikitable" style="width: 60%;"
===For courses I will teach with Sakai, do I need to submit course requests?===
+
! style="background-color:#DAF7A6;" | Type of Non-Credit Class
No. With Sakai it is not necessary to submit requests to have courses created and/or copied for you.
+
! style="background-color:#DAF7A6;" | Academic Level
<!-- HOWEVER, during this transition period, we ask that you <font color="red">'''let us know which sections you will teach with Sakai by completing this form by December 5:'''</font>
+
! style="background-color:#DAF7A6;" | How to Request a Sakai Site
<br>'''[http://docs.google.com/spreadsheet/viewform?formkey=dFdaVHpEZmQ2ZU12WXVBbmoyaVF6Y0E6MA#gid=0 Spring 2013 Sakai Notification Form]'''
+
|-  
The info you provide on the notification form will help us support you and your students as you use Sakai. Also, the Sakai Notification Form provides a way for you to tell us if you want to combine multiple sections into a single Sakai site. (See info on [[#I want to combine multiple sections into a single site on Sakai. How do I do that?|combining sections]] below.) -->
+
| style="width: 45%" | Non-credit classes with '''''traditional''''' delivery method
 +
| style="width: 10%" | CE
 +
| style="width: 45%" | Program director/chair submits [https://forms.durhamtech.edu Section Request Form] and selects option to request a Sakai site
 +
|-
 +
| Corporate Education and Customized Training Program classes - ''all delivery methods''  
 +
| CE
 +
| Program director contacts the Curriculum Support and Development office (Terra Bikah) to request a Sakai site
 +
|-
 +
| College and Career Readiness (CCR) classes <br/> - ''all delivery methods''
 +
| BSP
 +
| Program director or instructor contacts the scheduler for CCR (O'Keishe Wright) to request a Sakai site
 +
|-
 +
| English as a Second Language (ESL) classes <br/> - ''all delivery methods''
 +
| BSP
 +
| Program director contacts the scheduler for ESL (Jesus Gomez-Cespedes) to request a Sakai site
 +
|}
 +
* '''''Note:''' Sakai sites will be created within 24 hours after requests are processed by the scheduler.''
  
===How will my Sakai course sites be created?===
+
===As an instructor, how do I get access to the Sakai sites for my classes?===
Automatically. Starting 11/6/2012, a process runs daily at 8:30 AM that creates course sites in Sakai based on information from Colleague. If you are assigned as "instructor" on a section in Colleague (AND if you have completed the Intro to Sakai workshop), your course sites will be created automatically in Sakai. Your new course sites on Sakai are '''EMPTY''' and ready for you to begin adding content and/or [[Sakai: Importing Content|copying in content from other sources]].
+
To see and access your classes on Sakai, two criteria must be met:
 +
# '''''You must have satisfactorily completed the Intro to Sakai online workshop.'''''
 +
#* See [[Sakai Training]] for details.
 +
#* The training requirement can be waived for [[Sakai Training#Instructors with Previous Sakai Experience | instructors with previous Sakai experience]].
 +
# '''''You must be assigned to the classes you are teaching on the official class schedule in Colleague.'''''
 +
#* Your program director/chair provides information to your area's administrative assistant about the specific classes you are teaching.
 +
#* The administrative assistant assigns you to your classes on the official class schedule in Colleague.
 +
Once these criteria are met, your classes will become visible to you in Sakai within 24 hours (assuming the Sakai sites have been created -- see above).
  
===How will I know that my Spring 2013 Sakai sites have been created?===
+
===I want to combine multiple sections into a single site on Sakai. Can I do that?===
Log into Sakai, click on "More Sites", and you should see your courses listed in a section labeled 2013SP. Click on any course in the list to go into the course site.
+
Yes. You must submit the [https://sakaiforms.durhamtech.edu/ Sakai Combined Sections form] to tell us which sections you want combined.
  
===My Spring 2013 courses are not listed in Sakai (or some sections are incorrect). What do I do?===
+
'''IMPORTANT:'''
Work with your program director, discipline chair, or department secretary to make sure you are assigned to the correct sections in Colleague. Once Colleague is updated, the correct course sites should appear in Sakai by 8:30 AM the next morning.
+
* You must submit the [https://sakaiforms.durhamtech.edu/ Sakai Combined Sections form] at least 2 business days '''BEFORE''' the official start date of the class.
 +
* The sections to combine must have similar start and end dates. (You cannot combine a Mini-Session 1 section with a Mini 2 or full-session section.)
 +
* It takes 1 to 2 days for Durham Tech's support staff to combine sections.
 +
* We will send you an email when the sites have been combined. Meanwhile, it is very important to limit your work on Sakai to the site for the lowest section number.
 +
** For example, if you've requested to combine sections 101 and 102, work only in the 101 site. Site(s) for the higher-numbered section(s) will be deleted when the sites are combined.
 +
* For tips, review the handout on [[Media:Working_with_Combined_Sakai_Sites.pdf |Working with Multiple Sections in a Combined Sakai Site (PDF)]]
  
===I want to combine multiple sections into a single site on Sakai. How do I do that?===
+
If you have questions, contact [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu].
This requires intervention by Durham Tech’s Sakai support staff.
 
  
First, we need to know what sections you want combined. You must tell us that by submitting the '''[http://docs.google.com/spreadsheet/viewform?formkey=dFdaVHpEZmQ2ZU12WXVBbmoyaVF6Y0E6MA#gid=0 Spring 2013 Sakai Notification Form]'''. Be sure to follow the instructions on the form for combined sections.  
+
===How do I import (copy) content from one Sakai course into another?===
 +
Please follow these instructions: [[Media:ImportContent.pdf | Importing Course Content (PDF)]]
  
After submitting the form, please wait to hear back from us before proceeding with adding content to your sites on Sakai. If you have questions, contact [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu].
+
===How can I customize which courses appear on the navigation bar at the top of Sakai?===
 +
When you log in to Sakai, the navigation bar along the top provides links to sites to which you have recently been added. The sites in the navigation bar are your "favorite" sites. A limit of 15 favorite sites can be displayed on the navigation bar.<p>
  
===I will use Blackboard for some Spring 2013 classes. Why are those sections appearing in Sakai? What do I do with them?===
+
'''''To change which sites are "favorites" and appear on the navigation bar:'''''
A course site will appear in Sakai for every section on which you are assigned as instructor in Colleague. If you have decided to teach some of these sections on Blackboard, simply ignore the sites in Sakai and do not publish them. If you want, you can hide these sections so they do not show on your "More Sites" menu in Sakai.  
+
* Click '''Sites''' (upper right). The Sites Drawer opens, which displays all of your sites.
 +
* Click the star icon beside any site to "favorite" it (star fills in and turns yellow) or to "unfavorite" it (star turns gray, with no fill).  
 +
* You can click on the "Organize Favorites" tab to change the order in which favorites appear. Simply drag and drop to change the order.
 +
* When finished, click '''X''' in the upper right of the Sites Drawer to close it, and then click the '''Reload''' link to see your changes.
  
''To hide sections in Sakai:''
+
===When a section is canceled, what happens to the Sakai site for the class?===
*On the "More Sites" menu, choose "Preferences" in the upper right corner.  
+
* When a section is marked "canceled" or "hold for cancellation" in Colleague, the instructor and all students are removed from the Sakai site within 24 hours.  
*In the "My Active Sites" list on the left, click the section you want to hide. (Ctrl-click to choose multiple sections.)
+
* The Sakai site and its content are not deleted; however, the instructor can no longer see or access the site.
*Click the right arrow in the middle to move the section to the "My Hidden Sites" column.
+
* If the instructor needs to access the Sakai site again (for example, to transfer the content to another class), contact [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu] for assistance.
*Click Update Preferences.
+
* Note: Supervisors can see canceled classes in Delegated Access.
*Click "More Sites" again to see your changes.
 
  
===For a particular section, I want to teach part of the course on Blackboard and part of it on Sakai. Can I do that?===
+
===How can supervisors access Sakai sites for classes they supervise?===
No. For each section, choose one platform to use for the entire semester and stick with your decision. Otherwise, you risk confusing your students, your trusty Sakai support staff, and possibly yourself.
+
* Supervisors can access classes they supervise using a tool called [[Sakai:Delegated Access | Delegated Access]] in Sakai.  
 +
* Through Delegated Access, supervisors can post announcements, email students, view the gradebook, and do most anything an instructor can (including adding/editing/deleting content), with some limitations.
 +
* See [[Sakai:Delegated Access | Delegated Access]] for details.
  
===What if the sections that I am assigned to teach change?===
+
===Can I request to have others added to my Sakai site?===
When a change is made to instructor assignments in Colleague, by 8:30 AM the next day the new section(s) will appear in Sakai and the section(s) you are no longer teaching will disappear from your view. If the old section(s) contain content that you need transferred to the new section(s), contact [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu] for assistance.
+
To protect student privacy, course site access is limited to those with a legitimate educational need. This includes students officially registered for the course, instructor(s) teaching the course, appropriate instructional supervisors, and appropriate support staff.  
  
===What if there are multiple instructors teaching a course?===
+
There are situations when others may be added to a Sakai site:
As with Blackboard, there can be multiple instructors in a site in Sakai. All instructors who are assigned to a section in Colleague AND who have completed the Intro to Sakai workshop will be added to the corresponding site in Sakai. Please note that if an instructor has not completed the Intro to Sakai workshop, he/she will not have access to the site on Sakai.
+
* To facilitate sharing of content, an instructor may be added to another instructor’s course site upon request. This requires approval from the program director/chair or from the instructor whose course is being shared and may be requested by emailing [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu].
  
===How can I give my supervisor "TA" access to my Sakai site?===
+
* At times, individuals from entities outside of Durham Tech may need access to Sakai sites. This could include auditors, accreditation reviewers, or interns/volunteers working with a class in a College-sanctioned role. Contact Human Resources to request a "non-employee" account, which provides a login for accessing College systems. Once the "non-employee" account has been created, the program director/chair can email [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu] to request access to specific Sakai sites.
For now, send any requests to add TAs to courses to [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu]. Be sure to include the exact course prefix/number/section along with the name of the person to add as TA.  
 
  
'''Please note:''' Only folks who have completed the Intro to Sakai workshop can be added as TA.
+
* If a non-employee needs access to a Sakai site that does not contain student data, contact [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu] to discuss options for creating a local guest account.
  
==Copying Content==
+
==Student Access==
 
 
===How do I copy content from my Sakai practice course into my new course sites?===
 
* [[Media:ImportContent.pdf|Importing (copying) course content from one Sakai site to another]] (PDF)
 
 
 
===I taught with Sakai in Fall 2012. How do I copy content from my fall course sites into my spring course sites?===
 
* [[Media:ImportContent.pdf|Importing (copying) course content from one Sakai site to another]] (PDF)
 
  
===How do I copy content from my Blackboard course to Sakai?===
+
===When are students added to Sakai sites?===
* [[Media:BbtoSakai.pdf|5 Tips for Converting Your Blackboard Course to Sakai]] (PDF)
+
Students are added to Sakai sites daily from the start of registration. Each morning and late afternoon, a process runs that automatically adds students to your Sakai courses. This process also automatically removes students who drop.
  
==Student Access==
+
===Where can I see a current list of students in my course?===
 +
The '''Roster''' tool (on the main menu in your course site) allows you to view a list of students enrolled in your class. <p>
  
===When will students be added to Sakai sites?===
+
The Roster tool lists each student's name, user ID, role, and email address. The Roster may also include a student's photo, pronouns, or their recorded name pronunciation, if the student chooses to provide these. <p>
Students are added to Sakai sites daily from the start of registration. Each morning at 8:30 AM, a process runs that automatically adds students to your Sakai courses. This process also automatically sets to '''inactive''' students who drop.  
 
  
<font color="red">'''Please do not add or inactivate students yourself'''</font> -- just allow the daily process (which is fed from official rosters in Colleague) to handle it for you.
+
You can click '''Export''' at the top of the Roster area to download a spreadsheet that includes student names and email addresses.
  
 
===How do I make my Sakai site visible to students?===
 
===How do I make my Sakai site visible to students?===
When you are ready for students to access your course, click the '''Publish Now''' button in the upper left area of the course site (just under the Durham Tech logo). By default, all courses are marked unpublished until the instructor makes them available to students.
+
When you are ready for students to access your course, click the '''Publish Now''' along the top of your course site. By default, all courses are marked unpublished (as shown below) until the instructor makes them available to students. <p>
 +
Durham Tech's [[Online Course Guidelines]] state that the instructor should publish the course site by 8:00 AM on the class start date. <p>
 +
[[Image:Intro21-mod9-activity-step2-for-wiki.png|border|alt=Publish Now button is circled, in the top middle of a Sakai site]]
  
 
===Where do my students get instructions for logging in to Sakai?===
 
===Where do my students get instructions for logging in to Sakai?===
From '''YOU'''! While we are in transition, it's especially  important for you to tell your students that you are using Sakai and to give them instructions for accessing Sakai. Please give your students a copy of the [http://courses.durhamtech.edu/wiki/images/7/7c/SakaiStudentLogin.pdf Sakai Student Login Handout], so they will know how to log in (and who to contact for help).
+
From '''YOU'''! Sakai may be new to your students, so it's important for you to give them instructions for accessing it. Please give your students a copy of the appropriate Sakai Student Login Handout, so they will know how to log in and who to contact for help:
 +
* <font color="navy">'''For credit courses:'''</font> [http://courses.durhamtech.edu/wiki/images/7/7c/SakaiStudentLogin.pdf Sakai Student Login Handout for Credit Students] (PDF)
 +
* <font color="green">'''''For non-credit courses:'''''</font> [http://courses.durhamtech.edu/wiki/images/2/2d/SakaiStudentLogin-noncredit.pdf Sakai Student Login Handout for Non-Credit Students] (PDF)
  
The [[Sakai Help for Students]] site is a great place to refer your students if they are having trouble or need more info on using Sakai. (There is a link to "Help for Students" on the main Sakai login page.)
+
===How can students get help with Sakai?===
 +
The [[Sakai Help for Students | Help for Students]] page contains many videos and links to help your students learn to use Sakai – how to post in discussion forums, taking tests in Sakai, and so on. We recommend that you familiarize yourself with these resources and point your students to them.
 +
<p>
 +
The [[Contact Sakai Support]] page lists several ways students (and instructors) can get help:
 +
* A Sakai help desk is available 24 hours a day, seven days a week for students and instructors. This help desk is provided by the North Carolina Community College System.
 +
* Also, during the work week, you and your students are welcome to contact Durham Tech's local Sakai support staff directly by emailing [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu].
  
===What do I do if a student drops?===
+
===What happens when a student drops a class?===
NOTHING. When a student drop is processed in Collague, the next morning at 8:30 AM the student will become inactive in the appropriate Sakai site. If the student needs to be reactivated, that change must happen in Colleague first, then the student will automatically become active in Sakai the next morning at 8:30 AM. No data will be lost if a student is dropped and then re-added.
+
* When a student submits a withdrawal form, it must be processed by Student Records. Once that is done, the student will be automatically removed from the Sakai course site, typically within 12 hours.  
 +
* If a withdrawn student is reinstated in the class, once Student Records processes the reinstatement, the student will automatically be added back to the Sakai course site, typically within 12 hours.
 +
* No data is lost in Sakai if a student is dropped and then re-added.

Latest revision as of 10:11, 14 June 2022

Course Site Creation and Instructor Access

How and when are Sakai sites created?

For all credit classes, Sakai sites are created automatically, starting a few months before the semester begins.

For non-credit classes that have a delivery method of online, hybrid, or blended, Sakai sites are created automatically, within 24 hours after the course section is created in Colleague.

  • EXCEPTIONS: For the following types of non-credit classes, Sakai sites are NOT created automatically –- a request is required:
Type of Non-Credit Class Academic Level How to Request a Sakai Site
Non-credit classes with traditional delivery method CE Program director/chair submits Section Request Form and selects option to request a Sakai site
Corporate Education and Customized Training Program classes - all delivery methods CE Program director contacts the Curriculum Support and Development office (Terra Bikah) to request a Sakai site
College and Career Readiness (CCR) classes
- all delivery methods
BSP Program director or instructor contacts the scheduler for CCR (O'Keishe Wright) to request a Sakai site
English as a Second Language (ESL) classes
- all delivery methods
BSP Program director contacts the scheduler for ESL (Jesus Gomez-Cespedes) to request a Sakai site
  • Note: Sakai sites will be created within 24 hours after requests are processed by the scheduler.

As an instructor, how do I get access to the Sakai sites for my classes?

To see and access your classes on Sakai, two criteria must be met:

  1. You must have satisfactorily completed the Intro to Sakai online workshop.
  2. You must be assigned to the classes you are teaching on the official class schedule in Colleague.
    • Your program director/chair provides information to your area's administrative assistant about the specific classes you are teaching.
    • The administrative assistant assigns you to your classes on the official class schedule in Colleague.

Once these criteria are met, your classes will become visible to you in Sakai within 24 hours (assuming the Sakai sites have been created -- see above).

I want to combine multiple sections into a single site on Sakai. Can I do that?

Yes. You must submit the Sakai Combined Sections form to tell us which sections you want combined.

IMPORTANT:

  • You must submit the Sakai Combined Sections form at least 2 business days BEFORE the official start date of the class.
  • The sections to combine must have similar start and end dates. (You cannot combine a Mini-Session 1 section with a Mini 2 or full-session section.)
  • It takes 1 to 2 days for Durham Tech's support staff to combine sections.
  • We will send you an email when the sites have been combined. Meanwhile, it is very important to limit your work on Sakai to the site for the lowest section number.
    • For example, if you've requested to combine sections 101 and 102, work only in the 101 site. Site(s) for the higher-numbered section(s) will be deleted when the sites are combined.
  • For tips, review the handout on Working with Multiple Sections in a Combined Sakai Site (PDF)

If you have questions, contact sakaihelp@durhamtech.edu.

How do I import (copy) content from one Sakai course into another?

Please follow these instructions: Importing Course Content (PDF)

How can I customize which courses appear on the navigation bar at the top of Sakai?

When you log in to Sakai, the navigation bar along the top provides links to sites to which you have recently been added. The sites in the navigation bar are your "favorite" sites. A limit of 15 favorite sites can be displayed on the navigation bar.

To change which sites are "favorites" and appear on the navigation bar:

  • Click Sites (upper right). The Sites Drawer opens, which displays all of your sites.
  • Click the star icon beside any site to "favorite" it (star fills in and turns yellow) or to "unfavorite" it (star turns gray, with no fill).
  • You can click on the "Organize Favorites" tab to change the order in which favorites appear. Simply drag and drop to change the order.
  • When finished, click X in the upper right of the Sites Drawer to close it, and then click the Reload link to see your changes.

When a section is canceled, what happens to the Sakai site for the class?

  • When a section is marked "canceled" or "hold for cancellation" in Colleague, the instructor and all students are removed from the Sakai site within 24 hours.
  • The Sakai site and its content are not deleted; however, the instructor can no longer see or access the site.
  • If the instructor needs to access the Sakai site again (for example, to transfer the content to another class), contact sakaihelp@durhamtech.edu for assistance.
  • Note: Supervisors can see canceled classes in Delegated Access.

How can supervisors access Sakai sites for classes they supervise?

  • Supervisors can access classes they supervise using a tool called Delegated Access in Sakai.
  • Through Delegated Access, supervisors can post announcements, email students, view the gradebook, and do most anything an instructor can (including adding/editing/deleting content), with some limitations.
  • See Delegated Access for details.

Can I request to have others added to my Sakai site?

To protect student privacy, course site access is limited to those with a legitimate educational need. This includes students officially registered for the course, instructor(s) teaching the course, appropriate instructional supervisors, and appropriate support staff.

There are situations when others may be added to a Sakai site:

  • To facilitate sharing of content, an instructor may be added to another instructor’s course site upon request. This requires approval from the program director/chair or from the instructor whose course is being shared and may be requested by emailing sakaihelp@durhamtech.edu.
  • At times, individuals from entities outside of Durham Tech may need access to Sakai sites. This could include auditors, accreditation reviewers, or interns/volunteers working with a class in a College-sanctioned role. Contact Human Resources to request a "non-employee" account, which provides a login for accessing College systems. Once the "non-employee" account has been created, the program director/chair can email sakaihelp@durhamtech.edu to request access to specific Sakai sites.
  • If a non-employee needs access to a Sakai site that does not contain student data, contact sakaihelp@durhamtech.edu to discuss options for creating a local guest account.

Student Access

When are students added to Sakai sites?

Students are added to Sakai sites daily from the start of registration. Each morning and late afternoon, a process runs that automatically adds students to your Sakai courses. This process also automatically removes students who drop.

Where can I see a current list of students in my course?

The Roster tool (on the main menu in your course site) allows you to view a list of students enrolled in your class.

The Roster tool lists each student's name, user ID, role, and email address. The Roster may also include a student's photo, pronouns, or their recorded name pronunciation, if the student chooses to provide these.

You can click Export at the top of the Roster area to download a spreadsheet that includes student names and email addresses.

How do I make my Sakai site visible to students?

When you are ready for students to access your course, click the Publish Now along the top of your course site. By default, all courses are marked unpublished (as shown below) until the instructor makes them available to students.

Durham Tech's Online Course Guidelines state that the instructor should publish the course site by 8:00 AM on the class start date.

Publish Now button is circled, in the top middle of a Sakai site

Where do my students get instructions for logging in to Sakai?

From YOU! Sakai may be new to your students, so it's important for you to give them instructions for accessing it. Please give your students a copy of the appropriate Sakai Student Login Handout, so they will know how to log in and who to contact for help:

How can students get help with Sakai?

The Help for Students page contains many videos and links to help your students learn to use Sakai – how to post in discussion forums, taking tests in Sakai, and so on. We recommend that you familiarize yourself with these resources and point your students to them.

The Contact Sakai Support page lists several ways students (and instructors) can get help:

  • A Sakai help desk is available 24 hours a day, seven days a week for students and instructors. This help desk is provided by the North Carolina Community College System.
  • Also, during the work week, you and your students are welcome to contact Durham Tech's local Sakai support staff directly by emailing sakaihelp@durhamtech.edu.

What happens when a student drops a class?

  • When a student submits a withdrawal form, it must be processed by Student Records. Once that is done, the student will be automatically removed from the Sakai course site, typically within 12 hours.
  • If a withdrawn student is reinstated in the class, once Student Records processes the reinstatement, the student will automatically be added back to the Sakai course site, typically within 12 hours.
  • No data is lost in Sakai if a student is dropped and then re-added.