Difference between revisions of "Sakai Non-Credit Course Checklist"

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* After the Colleague section has been created, the supervisor or appropriate personnel must complete this form to request the non-credit Sakai Course creation (Non-credit Sakai courses are not created by default, like Credit courses are):
 
* After the Colleague section has been created, the supervisor or appropriate personnel must complete this form to request the non-credit Sakai Course creation (Non-credit Sakai courses are not created by default, like Credit courses are):
 
** [https://docs.google.com/forms/d/e/1FAIpQLSeWgPCYfHO49Sh_xALZDgq1UNtxeenJ77L8totuspaVF1r5vQ/viewform?formkey=dEU4TFNaQzZrRV9WbGJ1bmhNNXhDWGc6MQ#gid=0 Sakai Course Site Request for Non-Credit Courses] or http://bit.ly/non-credit-course-request  
 
** [https://docs.google.com/forms/d/e/1FAIpQLSeWgPCYfHO49Sh_xALZDgq1UNtxeenJ77L8totuspaVF1r5vQ/viewform?formkey=dEU4TFNaQzZrRV9WbGJ1bmhNNXhDWGc6MQ#gid=0 Sakai Course Site Request for Non-Credit Courses] or http://bit.ly/non-credit-course-request  
** A confirmation email will be sent to the requester. Within 1-2 days, the Sakai non-credit course will be created, and students automatically enrolled. If instructors have completed Sakai training, they will automatically be enrolled in the course site as well.
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*** A confirmation email will be sent to the requester. Within 1-2 days, the Sakai non-credit course will be created, and students automatically enrolled.  
 +
*** If instructors have completed Sakai training, they will automatically be enrolled in the course site as well.
  
 
==Required Sakai Hybrid/Supplemental Logon Procedures==
 
==Required Sakai Hybrid/Supplemental Logon Procedures==
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** '''Seven digit Durham Tech student id''' (Found in Web Advisor or on a Durham Tech paper roster). Required for Sakai password setup.
 
** '''Seven digit Durham Tech student id''' (Found in Web Advisor or on a Durham Tech paper roster). Required for Sakai password setup.
 
** '''Durham Tech/Sakai userid''' (Found in Sakai > Roster).  
 
** '''Durham Tech/Sakai userid''' (Found in Sakai > Roster).  
** The '''[https://courses.durhamtech.edu/wiki/images/2/2d/SakaiStudentLogin-noncredit.pdf Non-credit Student Sakai logon]''' instructions or http://bit.ly/non-credit-student-sakai-logon
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** Share the '''[https://courses.durhamtech.edu/wiki/images/2/2d/SakaiStudentLogin-noncredit.pdf Non-credit Student Sakai logon]''' instructions or http://bit.ly/non-credit-student-sakai-logon
  
 
==Required Online Sakai Registration/Communication Procedures==
 
==Required Online Sakai Registration/Communication Procedures==
  
 
===Online Student Registration===
 
===Online Student Registration===
Online instructors don't meet with their students, therefore they can't easily share the required information online students need to logon to Sakai: student id, Durham Tech userid and Student Sakai logon instructions.   
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Online instructors don't meet with their students, therefore they can't easily share the required information online students need to logon to Sakai: student id and Student Sakai logon instructions.   
 
* Students must be required to provide current email address(es) when they register for online classes
 
* Students must be required to provide current email address(es) when they register for online classes
* Program specialists must record student's current email address(es) in Colleague  
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* Program specialists must record student's current preferred email address in Colleague  
* Supervisors/program specialists must send to each online student the following information (could use the students' Colleague preferred email address):  
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* Supervisors/program specialists must send to each online student the following information:  
 
** '''Seven digit Durham Tech student id''' (required for password setup)
 
** '''Seven digit Durham Tech student id''' (required for password setup)
** '''Durham Tech/Sakai userid''' (if possible)
 
 
** The '''[https://courses.durhamtech.edu/wiki/images/2/2d/SakaiStudentLogin-noncredit.pdf Non-credit Student Sakai logon]''' instructions or http://bit.ly/non-credit-student-sakai-logon
 
** The '''[https://courses.durhamtech.edu/wiki/images/2/2d/SakaiStudentLogin-noncredit.pdf Non-credit Student Sakai logon]''' instructions or http://bit.ly/non-credit-student-sakai-logon
 
====Large Online Courses: Student Registration====
 
====Large Online Courses: Student Registration====
For online non-credit courses, we recommend the following is completed, before the course start date:
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For online non-credit courses, we recommend the following to be completed, before the course start date:
  
 
Part 1:  
 
Part 1:  
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* We recommend that department supervisors and program specialists complete the Communications Management Basics workshop, a Colleague workshop offered by IT.  
 
* We recommend that department supervisors and program specialists complete the Communications Management Basics workshop, a Colleague workshop offered by IT.  
** If the course is not on the [https://training.durhamtech.edu/ Employee Training workshop] schedule (or https://training.durhamtech.edu/), please open a [https://www.durhamtech.edu/faculty/its/index.htm Work Order request], requesting training.   
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** If the course is not on the [https://training.durhamtech.edu/ Employee Training workshop] schedule (or https://training.durhamtech.edu/), please contact IT to request training.   
 
* Using Communications Management, for a Colleague section, you can generate a separate email to each student, that lists the following (if the information is in the student's Colleague record):
 
* Using Communications Management, for a Colleague section, you can generate a separate email to each student, that lists the following (if the information is in the student's Colleague record):
 
** Colleague Student first and last names  
 
** Colleague Student first and last names  
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* Supervisors/program assistants must contact students by phone, to retrieve the student's current email address
 
* Supervisors/program assistants must contact students by phone, to retrieve the student's current email address
 
** The student's current email address must be added to Colleague as the preferred email address
 
** The student's current email address must be added to Colleague as the preferred email address
** The student must be re-emailed with student id and modified non-credit Student Sakai logon instructions
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** The student must be re-emailed with student id and non-credit Student Sakai logon instructions
  
 
===Updated Colleague Student Email Address Must be Transferred to Sakai===
 
===Updated Colleague Student Email Address Must be Transferred to Sakai===
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** Students must create a password (according to specific criteria)
 
** Students must create a password (according to specific criteria)
  
===What to do with Sakai Password Reset Errors: 501S, 502Z, 503B and 505A===  
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===How to Fix Sakai Password Setup/Reset Errors: 501S, 502Z, 503B and 505A===  
 
'''IMPORTANT:''' If a student doesn’t know their seven digit Durham Tech student id, or their Colleague information (zip code, birth date or last four digits of their social security number) is outdated/incorrect, they cannot setup or reset their password!   
 
'''IMPORTANT:''' If a student doesn’t know their seven digit Durham Tech student id, or their Colleague information (zip code, birth date or last four digits of their social security number) is outdated/incorrect, they cannot setup or reset their password!   
* If students are setting up/resetting their Sakai password AND receive an error message of "501S", "502Z", or "503B":  
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* If students are setting up/resetting their Sakai password AND receive an error message of '''"501S", "502Z", or "503B":'''
 
** Contact the appropriate [https://courses.durhamtech.edu/wiki/index.php/Account_Activation Program Specialist] or http://bit.ly/non-credit-sakai-data-contacts to correct student data required to setup/reset a Sakai password:
 
** Contact the appropriate [https://courses.durhamtech.edu/wiki/index.php/Account_Activation Program Specialist] or http://bit.ly/non-credit-sakai-data-contacts to correct student data required to setup/reset a Sakai password:
 
*** Mailing address and five digit zip code
 
*** Mailing address and five digit zip code
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*** In some cases, their social security number
 
*** In some cases, their social security number
 
    
 
    
* If a student receives an error message of "505A", the student/instructor or supervisor should email [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu], with the following information to get the issue resolved:  
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* If students are setting up/resetting their Sakai password AND receives an error message of '''"505A"''', the student/instructor or supervisor should email [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu], with the following information to get the issue resolved:  
 
** student name
 
** student name
 
** student id number
 
** student id number
 
** student email address
 
** student email address

Latest revision as of 14:05, 1 March 2018

For Online, Hybrid or Supplemental Sakai courses

If you are providing an online, hybrid or a course that uses Sakai to provide supplemental online course materials, the following tasks must be performed before students can participate in the course.

Required Instructor Sakai Training

  • Supervisors and instructors must register and successfully complete the required workshop: Intro to Sakai – Online!
    • For hybrid and online courses, we highly recommend supervisors and instructors register and complete the workshop: Intermediate Sakai – Online!
    • Note: Some supervisors require their hybrid and online instructors to complete the Intermediate Sakai training.
  • You can find details about Sakai workshops at Sakai Training or http://bit.ly/sakaitraining

Required Non-credit Sakai Course Request

  • Just like any other course, the appropriate personnel must add the class section in Colleague, and Sakai-trained instructors must be assigned to the Colleague section
  • After the Colleague section has been created, the supervisor or appropriate personnel must complete this form to request the non-credit Sakai Course creation (Non-credit Sakai courses are not created by default, like Credit courses are):

Required Sakai Hybrid/Supplemental Logon Procedures

Sakai Hybrid/Supplemental Student Logon Requirements

  • For face-to-face and hybrid classes, supervisors/instructors must provide each student with the following required information:

Required Online Sakai Registration/Communication Procedures

Online Student Registration

Online instructors don't meet with their students, therefore they can't easily share the required information online students need to logon to Sakai: student id and Student Sakai logon instructions.

  • Students must be required to provide current email address(es) when they register for online classes
  • Program specialists must record student's current preferred email address in Colleague
  • Supervisors/program specialists must send to each online student the following information:

Large Online Courses: Student Registration

For online non-credit courses, we recommend the following to be completed, before the course start date:

Part 1:

  • If the courses are comprised of students whose Colleague records were created more than a year ago, it’s highly recommended that supervisors and program specialists work with the managers of the students (if available) to perform the following before class starts:
    • Ensure the students’ Colleague records contain their current information: email address, mailing address and zip code.

Part 2:

  • We recommend that department supervisors and program specialists complete the Communications Management Basics workshop, a Colleague workshop offered by IT.
  • Using Communications Management, for a Colleague section, you can generate a separate email to each student, that lists the following (if the information is in the student's Colleague record):
    • Colleague Student first and last names
    • Colleague Student preferred email address
    • Colleague Student Colleague student id
    • Modified text of the Non-credit Student Sakai logon instructions

Online Students with Missing/Incorrect Colleague Email address

  • Supervisors/program assistants must contact students by phone, to retrieve the student's current email address
    • The student's current email address must be added to Colleague as the preferred email address
    • The student must be re-emailed with student id and non-credit Student Sakai logon instructions

Updated Colleague Student Email Address Must be Transferred to Sakai

  • Supervisors/program specialists must contact sakaihelp@durhamtech.edu to transfer the updated student’s preferred email address to Sakai.
  • Email sakaihelp@durhamtech.edu the following information:
    • Student name and id number
    • Student's old and new preferred email address in Colleague

Sakai Password Setup Required

All students must set up/activate their Durham Tech/Sakai password. The student must provide the following information during Sakai password set-up or password reset, and the information must match their Colleague record:

  • Seven digit Durham Tech student id
  • Durham Tech/Sakai userid (Contains student last name, first initial of their first name and last four digits of their student id number)
  • Five digit zip code, birth date, and in some cases, the last four digits of their social security number
  • In addition, students must do the following:
    • Students must pick a security question and answer
    • Students must create a password (according to specific criteria)

How to Fix Sakai Password Setup/Reset Errors: 501S, 502Z, 503B and 505A

IMPORTANT: If a student doesn’t know their seven digit Durham Tech student id, or their Colleague information (zip code, birth date or last four digits of their social security number) is outdated/incorrect, they cannot setup or reset their password!

  • If students are setting up/resetting their Sakai password AND receive an error message of "501S", "502Z", or "503B":
  • If students are setting up/resetting their Sakai password AND receives an error message of "505A", the student/instructor or supervisor should email sakaihelp@durhamtech.edu, with the following information to get the issue resolved:
    • student name
    • student id number
    • student email address