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| − | ==What computer hardware and software do I need to use Sakai?==
| + | '''[[Logging in to Sakai]]'''<br/> |
| | + | Find out your username, how to login, access your classes, and more... |
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| − | The requirements are pretty much the same as for Blackboard. You will need:
| + | '''[[Communicating with your instructor and classmates]]'''<br/> |
| − | * a computer (PC or Mac) with high-speed Internet access
| + | Learn to use the discussion forum and to send messages in Sakai |
| − | * a ConnectMail email account (provided by Durham Tech)
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| − | * a reasonably current web browser (Internet Explorer 7 or higher OR Firefox 3 or higher)
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| − | * current version of Java installed ''(how to [[Update Your Java |get the current version of Java]])''
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| − | * JavaScript and cookies enabled ''(how to [http://aait.emory.edu/ats/blackboard/help/browsersettings.php#enablejavascript enable JavaScript] and [http://aait.emory.edu/ats/blackboard/help/browsersettings.php#enablecookies enable cookies])''
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| − | '''Note to Mac users:''' Use the free Firefox web browser instead of Safari. | + | '''[[Taking online tests or quizzes]]'''<br/> |
| | + | Tips for resolving and avoiding problems with online tests |
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| − | ==How do I log in to Sakai?==
| + | '''[[Sending papers (or other files) to instructors]]'''<br/> |
| | + | Tips for saving documents and sending them to your instructor |
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| − | * Go to http://mysakai.rsmart.com
| + | '''[[Contact Sakai Support]]'''<br/> |
| − | * Enter your Sakai user name and password:
| + | How to contact a real person for help |
| − | ** Your Sakai user name is your complete Durham Tech ConnectMail address.
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| − | ** Your initial Sakai password is a long number that was sent to your ConnectMail address.
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| − | Note: If you can't find the email with your Sakai password, don't worry -- just follow the steps below for forgotten passwords.
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| − | ==What if I forget my password?==
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| − | * Go to http://mysakai.rsmart.com
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| − | * Click on the "Forgot Password?" link. (It's in the lower right area. You may have to scroll down to see it.)
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| − | * Enter your complete Durham Tech ConnectMail address and click "Send Password".
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| − | * You will receive an email (in your ConnectMail account) that gives you your Sakai user name and password.
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| − | ==What do I do the first time I log in?==
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| − | Immediately after your first login to Sakai, be sure to complete these important steps to finish setting up your account:
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| − | ===Change your password and enter your name===
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| − | * In the My Settings box on the left, click "Account" then click "Modify Details".
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| − | * Enter your first and last name, and then type in a private password that you can remember. Type the password in a second time for verification.
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| − | * Click "Update Details."
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| − | ===Set the time zone===
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| − | * In the My Settings box on the left, click "Preferences" then click "Time Zone".
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| − | * Scroll down in the list and select America/New_York.
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| − | * Click "Update Preferences."
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| − | ===Complete your profile===
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| − | * In the My Settings box on the left, click "Profile2"
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| − | * To add a picture or other personal info, point your mouse to any area of the profile screen: an option to edit or change information will appear.
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| − | '''Note:''' Profiles2 works similarly to facebook. Using Profiles2 you can make "connections" with other Sakai users (like friends on facebook), and you can post status updates that your connections will see. If you are a Twitter user, you can set your Preferences to send these status updates to Twitter. | |
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| − | ==How do I access my course in Sakai?==
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| − | After you log into Sakai, you are taken to your private workspace, called "My Workspace". In the green band across the top, you should see a "Quicklink" to your course. Click the course link to go into the site for your course.
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| − | Once in your course, you may notice that it looks a lot like Blackboard.
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| − | ==How can I get help?==
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| − | Send an email to [mailto:sakaihelp@courses.durhamtech.edu sakaihelp@courses.durhamtech.edu].
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| − | Please include the following in your message:
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| − | * Your name
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| − | * The class you are taking that is using Sakai
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| − | * A detailed description of the problem
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| − | * A phone number where you can be reached
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| − | * Please also cc: your instructor on the email!
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| − | For telephone support, you can call Durham Tech's Instructional Technology team during normal business hours (M-F, 8-5) at 919-536-7213 - choose option 3, 4, or 5.
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| − | Blackboard Help Desk and the Durham Tech Help Desk are NOT able to help with Sakai issues. Also, please do not contact rSmart for assistance.
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