Difference between revisions of "Contact Sakai Support OLD"
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| − | + | If you need help with Sakai, several options are available: | |
| − | |||
| − | If you need help | ||
==='''Check with your instructor'''=== | ==='''Check with your instructor'''=== | ||
| − | + | IIt's important to let your instructor know if you’re having a problem that may affect your ability to complete your assignments. Instructors organize their courses differently so the answer to your question may be specific to the way they are doing things. If you need help with Blackboard, visit: [http://tinyurl.com/dtcc-bb-help Blackboard Help for Students] | |
| − | |||
===Check out the online help resources=== | ===Check out the online help resources=== | ||
| Line 15: | Line 12: | ||
'''When contacting support, please provide the following info:''' | '''When contacting support, please provide the following info:''' | ||
* Your first & last name | * Your first & last name | ||
| − | * The class you | + | * The class you're taking that’s using Sakai |
* A detailed description of the problem you are having | * A detailed description of the problem you are having | ||
* A phone number where you can be reached | * A phone number where you can be reached | ||
Revision as of 16:29, 31 July 2012
If you need help with Sakai, several options are available:
Check with your instructor
IIt's important to let your instructor know if you’re having a problem that may affect your ability to complete your assignments. Instructors organize their courses differently so the answer to your question may be specific to the way they are doing things. If you need help with Blackboard, visit: Blackboard Help for Students
Check out the online help resources
Visit the Sakai Help for Students resources (under construction)
Contact Durham Tech's Instructional Technology team
- Email: sakaihelp@durhamtech.edu
- Phone: 919-536-7213 (Mon-Fri, 8am - 5pm)
When contacting support, please provide the following info:
- Your first & last name
- The class you're taking that’s using Sakai
- A detailed description of the problem you are having
- A phone number where you can be reached
- Please cc: your instructor on any emails you send to the support team!
NOTE: The Blackboard Help Desk and the Durham Tech Help Desk are NOT able to help with Sakai issues. Also, please do not contact the vendor for assistance.
