Difference between revisions of "Contact Sakai Support"

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===Check out the online help resources===
 
===Check out the online help resources===
Visit the [[Sakai Help for Students]] resources.
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Visit [[Sakai Help for Students]] to find video tutorials and answers to common questions.
  
===Contact the Sakai Help Desk (available 24 hours, 7 days a week!)===
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===Contact the 24/7 Sakai Help Desk (available 24 hours a day, 7 days a week!)===
* '''Online:'''  [http://tinyurl.com/sakai-helpdesk http://tinyurl.com/sakai-helpdesk]
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* '''Online/Chat:'''  [https://go.durhamtech.edu/sakai-help https://go.durhamtech.edu/sakai-help]
 
* '''Phone:''' 1-866-517-3568 (toll-free)
 
* '''Phone:''' 1-866-517-3568 (toll-free)
  

Latest revision as of 14:50, 27 May 2021

Need help with Sakai?

If you need help with Sakai, several options are available:

Check with your instructor

Your instructor needs to know if you’re having a problem that may affect your ability to complete your assignments.

Check out the online help resources

Visit Sakai Help for Students to find video tutorials and answers to common questions.

Contact the 24/7 Sakai Help Desk (available 24 hours a day, 7 days a week!)

Contact Durham Tech's Instructional Technologies team

Durham Tech's local Sakai staff can assist you during normal business hours:


When contacting support, please provide the following info:

  • Your first & last name
  • Your Sakai user name (or your 7-digit Durham Tech ID number)
  • The class you're taking that's using Sakai
  • A detailed description of the problem you're having
  • A phone number where you can be reached