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==Need help with Sakai?== If you need help with Sakai, several options are available: ===Check with your instructor=== Your instructor needs to know if you’re having a problem that may affect your ability to complete your assignments. ===Check out the online help resources=== Visit [[Sakai Help for Students]] to find video tutorials and answers to common questions. ===Contact the 24/7 Sakai Help Desk (available 24 hours a day, 7 days a week!)=== * '''Online/Chat:''' [https://go.durhamtech.edu/sakai-help https://go.durhamtech.edu/sakai-help] * '''Phone:''' 1-866-517-3568 (toll-free) ===Contact Durham Tech's Instructional Technologies team=== Durham Tech's local Sakai staff can assist you during normal business hours: * '''Email''': [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu]<br> * '''Phone''': 919-536-7213 <br> <br> ''When contacting support, please provide the following info:'' * Your first & last name * Your Sakai user name (or your 7-digit Durham Tech ID number) * The class you're taking that's using Sakai * A detailed description of the problem you're having * A phone number where you can be reached

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