View source for Sakai Non-Credit Course Checklist

==For Online, Hybrid or Supplemental Sakai courses==
If you are providing an online, hybrid or a course that uses Sakai to provide supplemental online course materials, the following tasks must be performed before students can participate in the course.

===Required Instructor Sakai Training===

* Supervisors and instructors must [https://training.durhamtech.edu/ register] and successfully complete the required workshop: Intro to Sakai – Online! 
** For hybrid and online courses, we highly recommend supervisors and instructors [https://training.durhamtech.edu/ register] and complete the workshop: Intermediate Sakai – Online! 
** Note: Some supervisors '''require''' their hybrid and online instructors to complete the Intermediate Sakai training.
* You can find details about Sakai workshops at [https://courses.durhamtech.edu/wiki/index.php/Sakai_Training Sakai Training]

===Required Non-credit Sakai Course Request===

* Just like any other course, the appropriate personnel must add the class section in Colleague, and Sakai-trained instructors must be assigned to the Colleague section
* After the Colleague section has been created, the supervisor or appropriate personnel must complete this form to request the non-credit Sakai Course creation (Non-credit Sakai courses are not created by default, like Credit courses are):
** [https://docs.google.com/forms/d/e/1FAIpQLSeWgPCYfHO49Sh_xALZDgq1UNtxeenJ77L8totuspaVF1r5vQ/viewform?formkey=dEU4TFNaQzZrRV9WbGJ1bmhNNXhDWGc6MQ#gid=0 Sakai Course Site Request for Non-Credit Courses] 
** A confirmation email will be sent to the requester. Within 1-2 days, the Sakai non-credit course will be created, and students automatically enrolled. If instructors have completed Sakai training, they will automatically be enrolled in the course site as well.

==Required For Sakai Hybrid/Supplemental Courses==

===Sakai Hybrid/Supplemental Student Logon Requirements===
* For face-to-face and hybrid classes, supervisors/instructors must provide each student with the following required information:
** '''Seven digit Durham Tech student id''' 
** '''Durham Tech/Sakai userid''' (made up of their last name, first initial of their first name and last four digits of their student id number)
** The '''[https://courses.durhamtech.edu/wiki/images/2/2d/SakaiStudentLogin-noncredit.pdf Non-credit Student Sakai logon]''' instructions

====Sakai Student Email Addresses====
At this time, non-credit students are not required to provide an email address when registering for courses. Students do not need an email address to be able to use Sakai.
* If employees want to easily communicate with students taking Sakai courses, each student's Colleague record should be updated with the students' preferred, current email addresses.
** In Colleague, in the E-Mail Address(es) field, beside the student's preferred email address, the Preferred field must be updated with an "Y", to ensure their email address is added to Sakai.
** If the Colleague email address is updated, contact [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu] to '''transfer the updated student email address transferred from Colleague to Sakai.''' Email [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu] the following information:
*** Student name and id number
*** Student's old and new Colleague preferred email address

==Required For Sakai Online Courses==

===Required Sakai Online Student Logon Preparation===
Online instructors don't meet with their students, therefore they can't easily share the required information online students need to logon to Sakai: student id, Durham Tech userid and Student Sakai logon instructions.   

====Online Courses====
For online non-credit courses, we recommend the following is completed, before the course start date:

Part 1: 

* If the courses are comprised of students whose Colleague records were created more than a year ago, it’s highly recommended that supervisors and program specialists work with the managers of the student course to perform the following before class starts:
** Ensure the students’ Colleague records contain the current information: email address, mailing address and zip code.    


Part 2:

* We recommend that department supervisors and program specialists complete the Communications Management Basics workshop, a Colleague workshop offered by IT. 
** If the course is not on the [https://training.durhamtech.edu/ Employee Training workshop] schedule, please open a [https://www.durhamtech.edu/faculty/its/index.htm Work Order request], requesting training.  
* Using Communications Management, for a Colleague section, you can generate a separate email to each student, that lists the following, (if the information is in the student's Colleague record):
** Colleague Student first and last names 
** Colleague Student preferred email address
** Colleague Student Colleague student id
** Text of the [https://courses.durhamtech.edu/wiki/images/2/2d/SakaiStudentLogin-noncredit.pdf Non-credit Student Sakai logon] instructions 
*** The Sakai Student logon instructions contain required information: how to figure out Durham Tech/Sakai userids, set up/activate Durham Tech/Sakai passwords, and how to logon to Sakai

===Missing/Incorrect Online Student Colleague email address===
* For online students who do not provide a preferred email address, or provide an invalid or outdated email address, the course supervisors/program assistants will need to contact students by phone, to get the correct email address, add it to Colleague, and resend the student's Colleague student id and Non-credit Student Sakai logon instructions.

==How to Fix Sakai Student Issues==

===Sakai Student Logon / Password Reset Issues=== 
* Students must enter the following Colleague student information to activate/set up their Durham Tech/Sakai password: 
** Five digit zip code
** Birth date
** In some cases, the last four digits of their social security number
* If any of a students' information listed above is incorrect in Colleague, when trying to activate/set up their Sakai password, they will receive an error message of "501S", "502Z", "503B", "505A"

===What to do with Sakai Password Reset Errors: 501S, 502Z, 503B and 505A=== 
'''IMPORTANT:''' Instructors/supervisors must work with their program specialists to update student records with their current data. Otherwise, your students will not be able to reset their Sakai password and logon to their Sakai class.
When students are resetting their Sakai password AND receive an error message of "501S", "502Z", or "503B": 
* Contact the appropriate [https://courses.durhamtech.edu/wiki/index.php/Account_Activation Program Specialist] to correct student data required to reset a Sakai password:
** Mailing address and five digit zip code
** Birth date
** In some cases, their social security number
  
* If a student receives an error message of "505A", the student/instructor or supervisor should email [mailto:sakaihelp@durhamtech.edu sakaihelp@durhamtech.edu], with the following information to get the issue resolved: 
** student name
** student id number
** student email address

===After Updating Student email addresses in Colleague===

* In Colleague, in the E-Mail Address(es) field, beside the student's preferred email address, the Preferred field must be updated with an "Y", to ensure their Sakai email address is added.  
* '''xxx Contact sakaihelp to get updated student email addresses transferred from Colleague to Sakai'''